Total quality management for hospitality and tourism

Type
Book
Authors
Ford ( Robert C. )
Sturman ( Michael C. )
Heaton ( Cherrill P. )
 
ISBN 10
9814352611 
ISBN 13
9789814352611 
Category
RESERVE  [ Browse Items ]
Publication Year
2012 
Publisher
Cengage Learning Asia Pte Ltd, Singapore 
Tags
Hospitality industry -- Management, Hospitality industry -- Customer services, Tourism management 
Number of Copies
3 
Accession‎ No Call No Availability
915 RES 658.562 F711 2012   Yes
916 RES 658.562 F711 2012   Yes
917 RES 658.562 F711 2012   Yes

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