1-800-Philippines : understanding and managing the Filipino call center worker

Type
Book
Authors
Hechanova-Alampay, Ma Regina.
 
ISBN 10
9718610596 
ISBN 13
9789718610596 
Category
FILIPINIANA  [ Browse Items ]
Publication Year
2010 
Publisher
Institute of Philippine Culture Ateneo de Manila University 
Pages
124 
Tags
1. Call centers, Philippines. 2. Call center, Employees. 3. Call centers, Employees, Job descriptions. 4. Call centers, Psychology. 5. Customer Relations. 6. Human Resources 
Number of Copies
2 
Accession‎ No Call No Availability
36 FIL 658.812023 H447 2010   Yes
4008 FIL 658.812023 H447 2010   Yes

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